The PDCA cycle is a well-known tool for continuous improvement, quality management and problem solving. The cycle was developed by William Edwards Deming and is therefore also known as Deming’s Quality Circle(SixSigma.com)

In today’s digital world, it is important that organizations manage their information well. Good information management is important not only for efficiency within an organization, but also for achieving strategic goals.

In the day-to-day hustle and bustle, all organizations occasionally make mistakes or get unexpected process results. Within quality management, we then talk about deviations.

CAPA (Corrective and Preventive Action) Management is an essential part of continuous improvement. Because it ensures temporary correction of bottlenecks in acute problems, as well as prevention of recurrence.