Digitizing
27 June 2023

Digitization in SMEs: here’s how to make it successful

Digitizing in SMEs is often seen as a challenge. Many entrepreneurs fear high costs, complicated implementations or resistance from employees. Yet digital innovation offers enormous opportunities: processes become more efficient, data quality improves and costs are reduced. In this blog, we explore how SME companies can successfully use digitization and which steps are necessary for a smooth digital transformation.

 

Digitization makes decisions easier

One of the biggest benefits of digitization in SMEs is the improved quality of business data. Reliable, up-to-date data helps employees make better decisions. Digital systems prevent input errors, link information directly to the right processes and ensure that data is automatically available at the right time.

A good example is a mechanic completing an inspection form through a digital tool. This form is automatically forwarded to administration, allowing follow-up to occur immediately and preventing errors. With digital workflows, manual actions are minimized, reducing lead times and increasing efficiency.

Improving through digitization

Digital innovation is not just about technology, but mainly about organizing processes smarter.

“Digital innovation is the application of digital technology to improve various aspects and processes of the business, drive growth and increase overall efficiency.” – AcceptMission.com

 

Digitization means more than just replacing paper forms with digital versions. Real innovation occurs when processes change fundamentally. Think workflow-based automation where data is not only stored digitally, but is also automatically processed and shared with the right people within the organization.

Overcoming resistance to digitization

Many SMB organizations experience resistance to digital transformation. Employees fear that new systems will complicate their work or give them less control over their processes. This resistance is often a result of insufficient involvement in the implementation process.

Digital innovation only works when employees are involved in the design and implementation of new systems. Involving hands-on experts within the company helps develop realistic solutions that resonate with the shop floor. This not only ensures better adoption of the technology, but also turns employees into ambassadors of the change.

Small steps and scalability

Successful digitization in SMEs starts small. By setting up an initial project and learning from it, an organization can gradually expand. No-code software solutions make it easy to digitize business processes without extensive IT knowledge. Many cloud-based software also offers flexible subscriptions, allowing companies to start at low entry costs and later scale up as needs grow.

Corporate data security and management

A common concern with digitization is the security of corporate data. While cloud solutions are often well secured, many companies still use outdated and less secure methods such as loose Excel files or free apps that employees download themselves. This poses risks such as loss of data or improper access to sensitive information.

By implementing a centralized digital system, a company can:

  • Better manage access to data.
  • Ensure that all information is securely stored and accessible only to authorized employees.
  • Prevent data from being distributed across platforms in an unstructured manner.

At our client Falcker, digital innovation is being used to transform industrial inspections, significantly improving the efficiency and accuracy of storage tank and pipeline inspections. Read more in the customer case.

How LeanForms helps with digitization

At LeanForms, we help companies digitize and automate their business processes. Our no-code solutions make it easy to build smart digital forms and workflows that fit perfectly into existing processes.

Wondering how digital innovation can make your business more efficient? Request a no-obligation demo and discover the possibilities.

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