Customer speaks: Ebro Foods Benelux
Website: https://www.ebrofoods.es/en/
Has been working with LeanForms since: 2020
LeanForms at Ebro Foods Benelux
About Ebro Foods Benelux
Ebro Foods Benelux is a grouping of 3 companies (Ebrofoods Belgium, Ebrofoods Netherlands & Ebro Ingredients) and is part of the Spanish multinational Ebro Foods SA. Ebro Benelux processes rice products and derivatives, both whole and broken rice and rice flour. It also processes pulses & grains. Customers of the products are both retail and industrial customers worldwide. Among consumers, there is particular familiarity under the brand names Lassie, Bosto & Tilda.
Efficiency and clarity in business processes
In the Dutch branch of Ebro Foods, LeanForms was already in use, initially for the automation of the master data flow. Prior to the implementation of LeanForms, a lot of work was still done with Excel files, which were circulated between different departments and employees. This led to confusion about the location of forms, who was supposed to perform which tasks, and important information was often missing.
After a successful rollout in the Netherlands, Ebro Foods Benelux decided to integrate LeanForms into its Belgian operations. This resulted in streamlined, automated processes that significantly improved efficiency and transparency.
“Digitizing forms is very popular within Ebro Foods Benelux. Many requests are coming in for digitizing and automating different processes.”
Concrete Benefits of LeanForms
Through LeanForms, it was possible to make strides in digitization and automation within a fairly short period of time. Being able to digitize in-house and at one’s own pace is seen as a big plus.
In addition, a major benefit is the significant time savings it has provided. With fewer emails in circulation and fewer paper forms, the management of workflows is much more efficient. This has not only resulted in more efficient processes, but also improved communication within the organization.
Various applications of LeanForms
Ebro Foods Benelux has deployed LeanForms for a wide range of processes and forms. In addition to automating the master data flow, the company has also digitized expense reports, quality checks and sample requests, among other things.
Previously, processing sample requests was a manual and intensive task. With LeanForms, it is now much easier. There are many departments involved in this process and many documents linked, so the flow created with LeanForms has made this process a lot more effective.
Complete process automation without IT complexity
Real-time insight and visual dashboards
Work smarter, faster and error-free with one system
Eliminate paper streams with efficient digitization
Powerful reporting capabilities
With LeanForms, Ebro Foods Benelux has access to valuable data that can be actively monitored. Before starting with LeanForms, not much data was available. By now they have collected enough data to be able to actively monitor things. With the steel requests mentioned earlier, for example, they can now see how many requests there have been, through which account managers and what the total volume was.
Key features
Ebro Foods Benelux particularly appreciates the versatility of LeanForms when building forms. The platform offers numerous field types, ranging from text fields to date fields and drop-down lists. Central management of datasets is also seen as valuable, as is the automatic updating of item lists available as a dataset.
“End users were initially critical of LeanForms because they doubted it could replace Excel. But to date, no form has proven impossible in LeanForms, especially thanks to the various field options. End users also now clearly see the added value of LeanForms.”
Support and service
Ebro Foods Benelux has had positive experiences with LeanForms’ support and service. The basic training was perceived as complete and useful, and the availability of online manuals is appreciated. Communication with LeanForms is smooth, contributing to a positive user experience.
Want to know more? Get in touch
Ready to take the next step in digitization? Get in touch and we’ll be happy to help!
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