Customer Testimonial: az Vesalius
Website: az Vesalius
az Vesalius: Optimizing Hospital Processes
About Vesalius
az Vesalius is a regional hospital in South Limburg, Belgium, with locations in Tongeren and Bilzen. The hospital offers a wide range of specialties and provides care to various patient groups. In 2017, it received the NIAZ quality label, which stands for expert care, safety, and a culture focused on continuous improvement.
Background and Challenges
az Vesalius started using LeanForms in early 2023. Since then, they have already made significant improvements to their processes. Previously, they used an American software provider to digitize a number of business processes, but the support left much to be desired.
After several exploratory discussions, they decided to start working with LeanForms.
Thanks to LeanForms’ extensive features, even more paper forms have now been replaced by digital versions, allowing data to be actively monitored.
Solutions Offered by LeanForms
Using LeanForms, az Vesalius has optimized various processes. They have already digitized many forms, including inspection processes for technical rooms, temperature measurements, and equipment checks. The significant difference LeanForms has made is evident from the positive feedback received from employees.
Specific Benefits of LeanForms
Key benefits of LeanForms for az Vesalius include time savings and improved reporting. Previously, some paper forms would be left untouched in technical areas, but with LeanForms, data can now be actively monitored and issues can be resolved more quickly.
The ability to facilitate direct communication and address issues has led to improved collaboration and efficiency.
“We’ve received nothing but positive feedback. That’s why I’m encouraging our technicians to come up with ideas for further digitization.”
Complete process automation without IT complexity
Real-time insight and visual dashboards
Work smarter, faster and error-free with one system
Eliminate paper streams with efficient digitization
Powerful Features of LeanForms
az Vesalius appreciates the workflows made possible by LeanForms. They have applied this feature to work permits and other forms, automating and streamlining complex processes.
Another example is the mileage reimbursement form, which requires signatures from multiple employees. LeanForms has simplified this process by providing a structured workflow.
Various applications within az Vesalius
In total, az Vesalius uses approximately 50 forms. These forms cover various applications, including fire permits for external companies and monthly tests of the emergency power generators. In addition, they use LeanForms for inspection rounds in technical rooms and for replacing parts when the nurse call system malfunctions, ensuring that a clear log is available for these incidents.
Impact on Communication
LeanForms has not only contributed to process optimization, but has also improved communication within az Vesalius. Employees now share more information, thanks in part to the lower barrier to filling out forms compared to manual data entry.
Post-Implementation Support and Services
az Vesalius has found LeanForms’ support and services to be very positive. They have noted quick responses from the help desk and effective solutions to problems.
Future Expansion and Continuation
az Vesalius plans to expand its use of LeanForms, both within its current department and beyond. They see the potential to digitize and optimize more processes using LeanForms.
With a focus on saving time, efficiency, and improved communication, LeanForms remains a valuable addition to az Vesalius’s operations.
“LeanForms has been a huge help to us, and we’re actively exploring where we can implement further expansions, both within and outside our department.”
Want to know more? Get in touch
Ready to take the next step in digitization? Get in touch and we’ll be happy to help!
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