Standard solution or customization?
Choosing the right software solution for digital forms and workflow automation can determine a company’s efficiency. Large vendors such as Google and Microsoft often attract attention due to their familiarity, reliability and extensive integration capabilities within their software ecosystems. Despite their scale and functionalities, these platforms do not always best fit the specific needs of each company. For example, companies that require customization, more in-depth integrations or specific workflow management often run into limitations with universal solutions. Smaller, specialized providers offer strong alternatives. Where does LeanForms place itself in this landscape?
Major platforms: strong in standardization
Large, universal platforms have a strong reputation due to their wide range of features and their often seamless integration within their own ecosystem. They offer easy-to-use forms that are quick to set up and have a user-friendly interface. But for companies seeking custom solutions and workflow automation, these platforms are not always suitable. For example, Microsoft Forms is primarily designed for creating surveys, polls and quizzes and does not offer workflow support.
These are the main reasons why standard solutions may not be the right choice for your specific needs and processes:
- Limited customizability: Many major platforms offer only simple customization options, often making them too generic for companies with more complex business processes. As a result, companies cannot always implement the specific workflows they need.
- Superficial integrations: Large providers usually do integrate with commonly used software, such as CRM and ERP systems, but at a limited level. Deeper data exchange or customized automation is often not possible, which hinders more efficient use of data.
- Scaling with complexity: As business processes become more complex, standard platforms struggle to scale smoothly without significant additional customization. This can lead to higher costs and longer implementation times.
- Complexity and feature overload: Large platforms are often packed with features that are not always relevant to every user. This can create unnecessary complexity, while simplicity and purpose are important for the user.
- Limited support and personal service: Large providers usually offer generic support that is not always tailored to a company’s unique needs. Personal support is often costly or of limited availability.
According to Gartner research on Platform Engineering, companies increasingly prefer custom solutions because they provide the flexibility needed to support unique business processes and scale better in the face of complexity.
LeanForms: digitization without compromise
Whereas large platforms focus on a widely deployable, universal solution, LeanForms offers a focused approach that focuses entirely on automating and digitizing business processes. This makes the platform especially attractive to companies looking to increase efficiency while maintaining their unique business processes. LeanForms offers in-depth automation capabilities, complete flexibility and a focus on usability.
Seamless integrations allow businesses to process data instantly, without time-consuming manual intermediate steps. This makes it easier to streamline business processes and minimize errors. In addition, LeanForms offers fully customizable digital forms, allowing companies to tailor their processes to specific needs and regulations.
LeanForms is distinguished by deep automation capabilities, complete flexibility and a focus on usability. Companies using LeanForms typically realize time savings of at least 30%.
Does LeanForms provide the answer to your challenges?
If your company is looking for a solution that goes beyond simple forms and really focuses on automating and streamlining business processes, a specialized provider such as LeanForms is an attractive option. LeanForms offers a level of flexibility that is not always standard with some of the larger platforms. This means that the platform not only improves your current processes, but is also ready for tomorrow’s challenges.
When choosing a platform, it is important to carefully consider the specific needs of your business, such as adaptability, integration capabilities and future-proofing. LeanForms combines the power of advanced automation with a user-friendly experience and direct support, making it an ideal choice for companies looking to further digitize without compromising on flexibility and service.
Also read our blog LeanForms vs Microsoft.
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