Complaint form+
Our digital forms library includes a standard template for complaint registration. Characteristics of the form:
- Content prepared, including workflow for initiating and following up complaints (internal/external).
- Includes blockchain option of goods.
- Trend analysis of follow-up.
- Always complete and up-to-date overview for review.
The form and reports are fully customizable or expandable.
Complaint Form+: Low-threshold registration with follow-up and analysis
LeanForms’ Complaint Form+ is designed for organizations that want to capture complaints and signals quickly, completely and in a structured manner, whether they arise internally or externally. Examples include comments from customers, suppliers or employees, or discrepancies identified during work.
The form supports the entire process, from initial notification and analysis to corrective action and closure. In case of complaints about products or materials, it is also possible to immediately record a blockage of goods. This blockage is included in the follow-up, including registration of the destination or processing of blocked stock.
Thanks to the built-in workflow, follow-up steps are automatically assigned to the right people or departments. Reports provide insight into status and trends, allowing you to make targeted adjustments and improvements. The form is fully adaptable to your own working methods and fits seamlessly with existing processes within your quality management system.
Advantages:
- Suitable for internal and external complaints and signals
- Includes blockchain functionality and follow-up
- Workflow for analysis, corrective actions and closure
- Trend analyses and status overviews always available
- Fully configurable for your organization
An efficient solution for organizations that take complaints seriously and translate them into improvement actions.
Use digital forms more broadly?
And what about the other forms you use within your organization? You can often digitize and automate those, too, just as easily. Browse through our extensive template library and discover how many options there are. With LeanForms, no matter how many different forms you deploy, the price remains the same. And, of course, you can also build your forms all by yourself, tailored to your specific process.
Use digital forms more broadly?
And what about the other forms you use within your organization? You can often digitize and automate those as easily as well.
Browse through our extensive template library and discover how many options there are. With LeanForms it doesn’t matter how many different forms you use, the price remains the same. And of course, you can also build your forms entirely yourself, tailored to your specific process.
Why LeanForms
- Unlimited registrations and form types.
- Smart workflow with every form.
- Real-time reports and graphs.
- Design yourself without IT intervention
Why LeanForms
Unlimited registrations and form types.
Smart workflow with every form.
Real-time reports and graphs.
Design yourself without IT intervention
Would you like to use this form?
Customers can easily import this form type to their own LeanForms environment and customize or extend it as desired.
Would you like to use this form?
Customers can easily import this form type to their own LeanForms environment and customize or extend it as desired.
More than 100,000 users
> 15 years of experience
ISO 9001 and 27001 certified
Want to know more? Get in touch
Do you have questions or are you curious how LeanForms can support your organization? We are ready to answer all your questions! Get instant specialized advice on the best solution for your specific situation.
