Quality Management
Quality Management (QM) focuses on continuously ensuring and improving the quality of products, services, processes and the organization as a whole. It is not a defined field, but touches all parts of an enterprise.
A good quality management system (KMS or QMS) helps organizations understand critical processes, handle customer requests correctly and in a timely manner, and increase customer satisfaction. It contributes to structural improvement, higher efficiency and fewer errors.
The goal of quality management is to secure a predetermined level of quality, increase customer satisfaction and improve operating results. Benefits of a QMS include: process-oriented work, fewer complaints, better performance and easier certification.
More and more clients are imposing quality requirements such as ISO 9001. A certified quality management system shows that as an organization you take quality seriously.
LeanForms provides a flexible business management system, which can also be used as a quality management system and helps organizations digitize processes and drive continuous improvement.
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Getting a grip on quality and safety: from capturing to improving
We often already record. But improving requires more than just recording.
Customer speaking: az Vesalius
az Vesalius is a regional hospital in South Limburg, Belgium, with branches in Tongeren and Bilzen. The hospital has a wide range of specialties and provides care to diverse patient groups. In 2017, they received the NIAZ quality label, which stands for expert care, safety and improvement-oriented corporate culture.
Customer speaks: Daiwa House
Daiwa House Modular Europe (DHME) is Europe’s largest construction company specializing in modular construction. What once began as Jan Snel in 1960 grew into a leading construction company that is part of Japan’s Daiwa House Group, the world’s largest industrial builder. With four production locations in the Netherlands and about 700 employees in Europe, DHME delivers complete housing solutions suitable for at least 80 to 100 years of use: From family homes and student housing to care and accommodation projects. From the ultramodern robotized factory in Montfoort, thousands of new housing modules roll off the assembly line each year.
Advanced workflows step by step
Digitization does not stop at replacing paper forms with a digital alternative. The real gain comes when processes become smarter. Workflows play a key role in this: By setting up digital forms intelligently, the system automatically streamlines the follow-up based on the answers. This gives your organization grip, speed and peace of mind and makes digitization work for you.
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Do you have questions or are you curious how LeanForms can support your organization? We are ready to answer all your questions! Get instant specialized advice on the best solution for your specific situation.
Tailor made solutions
No standard approach, but customized solutions. LeanForms adapts to your processes, not the other way around. Digitize smarter, work more efficiently and maintain full control, without IT complexity. From smart forms to automated workflows: We provide a solution that really works for your organization….
