Process optimization
21 July 2021

Organizing smarter, for a healthy business

Organizing smarter is not a choice.

It is a necessity for every organization.

At least if you want to get the maximum return from your organization.

Continuous changes in business operations to serve customers more efficiently also require a good understanding of internal information.

What is the status of a complaint, an action from a work meeting, a leave request or a repair request.

Is this information easy to find and reliable?

An Excel ERP system seems cheap and smart but is it?

Organizing smarter starts with taking a critical look at your business processes.

Improved quality and lower internal costs are within reach.

Waiting for information

Your colleague needs to provide information so you can do your job.

In fact, she must first knock the telephone service request into a common file.

Then she calls you or an email is sent to notify you that you can get started.

Please let me know when you are ready because then she can also access the Excel file again.

And in between, they also expect you to keep up with other work!

Organizing smarter without mistakes

Mistakes in a business process are irritating but sometimes unacceptable.

Especially if this drives business operations or involves issues such as liability.

Yet you often see under time pressure or due to lack of ready knowledge, incorrect or insufficient information is recorded.

A simple way to avoid mistakes is to use poka-yoke.

A method in which things always go right because there is no other way.

Organizing smarter without controlling

Checking information for errors.

How inefficient can you be?

In this day and age, wouldn’t you be much better off using work that earns you something?

Automatic calculation fields, rolling menus and in-line checks by a system ensure that you can rely on the data.

Reprocessing of information

The information is delivered but just not in the desired form.

So quickly get to work in a help file to edit it and make it suitable for your activity.

You can, of course, go back and discuss whether it can’t be done right in 1 go.

Overprocessing, too much capture

How about filling out a super long list yourself.

Would all this information really be used?

The other day I was in a hospital watching.

Not even 25% of the questions were used!

It almost made me feel unsafe.

The “smarter organizing” conversation.

If the above seems familiar then it is time for action.

Take an hour to work with team to simply map a business process and properly specify the information needed.

You will then begin to see the bottlenecks yourself as a team.

Then try to quantify the hidden costs and look for a solution that improves the process,

does not incur unnecessary costs and increases labor convenience.

If you want help with this process, contact the practical specialists at Lean Quality

Smarter organizing, did you know…

  • LeanForms is suitable for all business processes.
  • Scalable from 5 users to multinational.
  • Payback per user is achieved at 1 hour of time saved per year.
  • You are not dependent on expensive ICT consultants.

But also

Share

Related items

Data Management
Process optimization

Getting a grip on quality and safety: from capturing to improving

We often already record. But improving requires more than just recording.

Digitizing
Process optimization

Advanced workflows step by step

Digitization does not stop at replacing paper forms with a digital alternative. The real gain comes when processes become smarter. Workflows play a key role in this: By setting up digital forms intelligently, the system automatically streamlines the follow-up based on the answers. This gives your organization grip, speed and peace of mind and makes digitization work for you.

Optimaliseren processen
Process optimization

Guide to optimizing processes

Process optimization as a continuous improvement process. Process optimization is a continuous improvement process that not every organization is proactively working on yet.

Quality Management
Process optimization

RI&E: From obligation to dynamic tool

Preparing a risk inventory and evaluation (RI&E) has been a legal requirement for some time, but despite this, many companies struggle to set up their RI&E correctly.